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The Salvation Army is the largest private social services agency in British Columbia.  The organization was started in London, England in the mid 1800s by William Booth, a Methodist Church Minister.  Booth realized that to meet the spiritual needs of a person, one must first meet the person's physical needs.  This began the Army's social services programs.  The Salvation Army's ministry can be described briefly by the phrase "soap, soup, and salvation."  The Salvation Army presently serves in over 100 countries.  Its services in British Columbia include:

  • Emergency food, clothing, and shelters
  • Addiction treatment and detoxification centers
  • Counseling services
  • Drop-in centers
  • Daycares
  • Thrift Stores
  • Youth Programs and much more.

 The Salvation Army, New Westminster Citadel has been serving the communities of New Westminster, Coquitlam, Port Coquitlam, and Port Moody since 1886.  The following pages will outline the programs offered by The Salvation Army Family and Community Services, New Westminster.


Family Services Mission Statement


"As The Salvation Army New Westminster Family and Community Services, we exist to minister to those with practical, emotional, or spiritual needs, without fear or favor within the New Westminster, Port Moody, Coquitlam and Port Coquitlam areas."


We are able to carry out our programs with the support of private and corporate donors, government contracts, and fees from services.  In order to fulfill our mission, we offer a wide variety of programs and services.


Emergency Assistance



  • Family Services provides free emergency food hampers for members of the community.
  • Hampers contain non-perishable food items and are made in single, double, and family sizes.
  • Emergency food assistance is available to each client once every 90 days. 


  • Family Services provides clothing vouchers that are redeemable at any Salvation Army Thrift Store.

Fire/Disaster Victims

  • Temporary refuge is provided for victims of fires or disasters.
  • Family Services also collects monetary and clothing assistance and distributes these to the victims.

Emergency Shelters

  • Family Services operates two 10-bed shelters for men.
  • Garfield House offers bath and washroom facilities and two meal vouchers daily.
  • A 6 bed mat program providing one-night shelter to self-referred clients is provided during the winter months out of Garfield House.
  • Stevenson House offers bath and washroom facilities, job and house searching assistance, three daily meals, laundry services, and alcohol and drug counseling.
  • Maximum length of stay at both shelters is 10 nights.
  • Clients are referred to the shelters by the Ministry of Human Resources or Social Services.
  • A 4 bed mat program providing one-night shelter to self referred clients is provided during the winter months out of the Golden Ears Hotel.

Bed and Furniture

  • Family Services sells reasonably priced beds, furniture, linen, and kitchen items.
  • New beds including bed boxes, mattresses, legs, and chiropractic beds.
  • Used furniture including tables, chairs, couches, and dressers,
  • Kitchen packs containing new dishes, pots, and utensils.
  • Linen packs with used sheets and blankets, and new pillows in various sizes.

We deliver for free within New Westminster, Coquitlam, Port Coquitlam, and Port Moody.


Kid's Place

  • Kid's Place is a licensed out-of-school care and summer program for children age 5-12.
  • Kid's Place is open from 7 AM to 6 PM every day, except statutory holidays.
  • Transportation to and from John Robson, Herbert Spencer, Lord Kelvin, and Our Lady of Mercy elementary schools is provided during the school year.

Cheque Administration

  • Family Services provides a Third-party Cheque Administration service for clients referred by The Ministry of Human Resources.
  • Services include:  issuing of assistance cheques, budgeting, liaison between clients and the Ministry, and assistance with obtaining identification where necessary.
  • Program is partially funded by the Ministry of Human Resources.

Legal Advice Clinics

  • Free lawyer consultation on criminal, martial, landlord, will, and immigration issues.
  • Clinics are held at the Family Services office every 1st and 3rd Wednesdays of the month.
  • Lawyers do not appear in court for clients.

Volunteer Program

  • Volunteers play an important role in the running of the Family Services Programs.
  • Volunteer opportunities include:  

- Sorting donated food and clothing

- General office duties

- Assisting with pick-up and delivery of goods

- Assisting with meal programs.

  • Family Services is a participant in the Ministry of Human Resources Therapeutic Work Program.

Meal Programs

  • Family Services provides a Pancake Breakfast for members of the community every Friday morning from 8:50 am to 9:30 am.
  • We also provide lunch every Monday.  Doors shut at 12:10 pm.
  • Meals are preceded by a short devotional. 

Free Eye Exams

  • Referrals for free eye exams are available for low-income individuals (from New Westminster and Tri-Cities area).

The Bridge House

  • A residence for males who have completed an addiction program and require a supported and caring environment while they reintegrate into the community.
  • Residents are expected to make 30, 60, or 90-day Goal Plans on their road to recovery.
  • Provides meals and other necessities during the rehabilitation process.

Income Tax

  • In Partnership with Revenue Canada Community Volunteer Income Tax Program free income tax preparation is available for low income individuals and families.

Miscellaneous Services

  • Family Services provides a number of other services to members of the public.  These include referrals to other community services agencies such as detox and addiction treatment, and counseling, providing Ministry of Human Resources forms, local faxing, resume preparation and photocopying.

Seasonal Programs


Summer Camps

  • Family Services reserves fifteen spaces for children age 7-12 from low-income families at The Salvation Army Camp Sunrise in Langdale, B.C.
  • Transportation is provided to and from camp by Family Services
  • Selection of campers is based on a first come, first serve basis.
  • Subsidy is available for successful applicants. 

Christmas Bureau

  • Provides Christmas assistance to low income families with children 14 years old and under.
  • The Salvation Army, New Westminster is the local representative of The Lower Mainland Christmas Bureau.
  • Christmas Bureau is available to residents of New Westminster only.
  • Each family receives a food voucher to purchase Christmas dinner and each child receives a gift pack.
Contact Information

325 Sixth Avenue,

New Westminster, B.C. V3L 3A9

Telephone: (604) 521-2421  Fax: (604) 521-8819  Email:  salvationarmy@telus.net 


Office Hours > Mon., Tues., Thurs., and Fri.: 9 AM – 11:30 AM & 1 PM – 3:30 PM

Wed.: 10 AM – 11:30 AM & 1 PM – 3:30 PM

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